Privacy policy

Privacy Policy

Last updated: January 2026

Koko Fitness (“we,” “us,” or “our”) operates the Koko Fitness website (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our Site.

1. Information We Collect

Personal Information

When you visit the Site, place an order, sign up for emails, or contact us, we may collect:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party providers)
Order history

Automatically Collected Information

We may automatically collect certain information, including:

IP address
Browser type and device information
Pages viewed and time spent on the Site
Referring URLs

This data helps us improve our website and customer experience.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about purchases, updates, or promotions
Improve our products, services, and website functionality
Prevent fraud and ensure security
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary, such as:

Payment processors
Shipping and fulfillment partners
Email marketing platforms
Website analytics providers (e.g., Shopify, Google Analytics)

These providers are required to protect your information and use it only for authorized purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Understand how customers use our Site
Improve performance and marketing efforts

You can disable cookies through your browser settings, but some Site features may not function properly.

5. Email & Marketing Communications

By providing your email, you agree to receive promotional messages from Koko Fitness.
You may opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request corrections or deletion
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Koko Fitness does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will delete it promptly.